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House Policies

Please contact us 24 hours before your anticipated arrival date to confirm that you are coming, and to check on room availability. Failure to confirm may result in the loss of your room. Call 706-724-5901 to confirm.

A government-issued photo ID is required at check-in for everyone over 18.

All guests 18 and older must complete a background check through FasTraxa before arriving at RMHC Augusta. This background check will be sent to the e-mail listed on the room request form. Please make sure to check your junk or spam folder for this e-mail if you do not see it in your inbox.

We provide 1 room per family, with no more than 5 people in a room.

Family parking is located in the Children’s Hospital of Georgia parking deck P3.

We are a smoke-free campus.

To protect our immune-suppressed children, individuals with a contagious illness or exposure to a contagious illness may not stay at the House.

Guests are provided with bed linens, bath towels, hand towels, and washcloths. If staying for an extended time, we do ask families to wash their items. Laundry facilities and detergent are provided onsite.